Vodafone is now able to draw up framework contract for business clients within a single day. For this outstanding team achievement, Vodafone’s management presented all employees and external partners involved in the project with the “Well Done!” award.
The state-of-the-art price configurator allows sales departments to digitally set up mobile phone contracts and instantly send them off via email. To put this in perspective: In-house processing used to take as long as 30 business days.
As a part of the project, Sickel & Team were asked to develop and realise a comprehensive webinar series to serve as a Virtual Live Training Course. Within a very short time the new pricing configurator brought more than 500 sales staff closer together. Among sales staff the webinars led to far more acceptance and willingness to use the new system and processes long-term.
The management of Vodafone Germany created the “Well Done!” award to honour great team performance. ExCo presents the award once a month to project teams that achieved an outstanding success.